CUSTOM PORTRAIT FROM PHOTO

WORLDWIDE SHIPPING

DIGITAL ART IN 48 HOURS

Frequently Asked Questions

Absolutely! We offer digital portraits. After the preview is approved, you pay and a high resolution portrait over 4000px will be sent to you.
Once your portrait is completed, you’ll receive a digital version via email. We usually finish within 48 hours.
Certainly! With our ‘TOTAL DUE TODAY $0.00’ feature, you can now view a preview of your custom portrait before payment. Simply select the ‘TOTAL DUE TODAY $0.00’ option when placing your order—it’s as simple as that!
On the product page, look for the button with an upload icon. Use that to upload the photo for your order.
Absolutely! We’re here to help! Reply to the proofing email you receive, and we’ll make the necessary changes to the portrait. We welcome your feedback and offer free revisions to ensure the portrait aligns perfectly with your vision. Let us know any adjustments you’d like, and we’ll make sure it’s exactly as you want before finalizing the artwork. We want you to love your portrait!
Yes! We provide optional printing services. You can have the portrait printed on various products such as posters, T-shirts, mugs and etc.
Feel free to reach out via the “Contact Us” page or email us.
Send us an inquiry via the “Contact Us” page or email us, and we’ll take care of it for you!

After finalizing all details regarding the portrait, you can conveniently pay through credit or debit card or wire transfers to complete the transaction.

When selecting photos for your caricature, it’s best to choose clear, high-resolution images that accurately depict the subject’s features and expressions.
All of our artworks are digitally created based on the photos you provide us and are almost identical to an actual hand-painted portrait. So sit back and relax while our illustrators transform your photo into a masterpiece! Our talented design team can also enhance any images you provide.
Helpful tips to get a great photo: Upload a clear, high-resolution photo. Avoid photos with dark lighting. Please avoid using any filters to ensure we can color your artwork correctly. Make sure everything you would like shown in the artwork is visible in the image. Review all of our Image Guidelines here.
We always do our best to ensure the colors of your custom portrait match the artwork proof. However, depending on your device, these colors may appear slightly different. This can be caused by the screen color settings of your device or how the colors appear overall on your phone or monitor.
We provide unlimited revisions based on your chosen portrait style (e.g., Watercolor). An additional ‘upgrade’ fee will apply if you request your portrait to be illustrated in more than one style (e.g., purchased a portrait in our Watercolor style but would like to see an option in Oil).
You may need to check your spam folder. To avoid spam filters, add our email to your contacts to ensure delivery to your inbox.
Email our customer service team.
常见购买问题解答

订单和运输

完成购买后,您将收到一封包含下载链接的电子邮件。只需单击链接即可将文件保存到您的设备。

我们的数字文件通常以 JPEG 或 PNG 等常见格式提供。具体格式可能因艺术品而异。

是的,一点没错!我们的数字文件针对打印进行了优化。您可以在家打印它们,也可以使用专业的打印服务来获得更高质量的结果。

为了获得最佳效果,我们建议使用厚重的哑光纸或美术纸。这些选项将增强艺术品的颜色和细节。

如果您对所购商品不满意,请在收到商品后 X 天内联系我们的客户支持。我们将指导您完成退货或换货流程。

运费可能会根据您所在的位置和物品的尺寸/重量而有所不同。您可以在付款前的结账过程中找到确切的运费。

如果您需要更改或取消订单,请尽快联系我们的客户支持。如果订单尚未进入生产流程,我们将尽力满足您的要求。

You can reach our customer support team by emailing in**@fi***********.comy or by using the “Contact Us” page on our website.

如果您需要交换物品

退货和换货

是的,我们在全球范围内运送我们的实物产品。但请注意,可能会产生额外的关税或费用,这些费用由客户承担。

 是的,您的订单发货后,我们将通过电子邮件向您提供跟踪号码。您可以使用此跟踪号码方便地监控包裹的进度。

要发起退货或换货,请通过电子邮件或电话联系我们的客户支持团队。他们将指导您完成整个过程。

由于数字文件的性质,所有数字下载的销售都是最终的。我们无法为这些产品提供退款或换货。

请确保物品包装牢固,以免在运输过程中造成任何损坏。我们建议使用原包装或类似的带衬垫的信封/盒子。

如果您收到损坏/有缺陷的物品,我们将承担退货运费。但是,如果您因任何其他原因希望退货或换货,则客户需承担退货运费。

我们收到您退回的商品后,通常需要 5-7 个工作日来处理退货并发放退款。换货可能需要更长时间,具体取决于所请求产品的供应情况。

是的,您可以将实物产品换成相同价格范围内的不同商品。如果所需物品的价值较高,您将需要支付差额。

WORLDWIDE SHIPPING

Delivery time: 3-7 days

PRINT ON DEMAND

Your image, photo or picture

FASTER, SMARTER, GREENER

Production in 32 countries

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